Your customer deserves a frictionless buying experience.
Towards an agile supply chain.
A strong IT infrastructure forms the foundation for a successful manufacturing company.
With stable, continuous IT processes, you manage your projects more effectively.
Efficient processes, data security, and privacy.
The sector is changing. The demand for, and flow of, data is increasing.
Stay informed about all IT and consultancy developments.
Curious how other organizations experience working with Ctac?
Increase your knowledge with interesting whitepapers and infographics.
An overview of live events and webinars.
Watch interesting IT discussions in our talk show.
An overview of our financial press releases.
Your customer deserves a frictionless buying experience.
Towards an agile supply chain.
A strong IT infrastructure forms the foundation for a successful manufacturing company.
With stable, continuous IT processes, you manage your projects more effectively.
Efficient processes, data security, and privacy.
The sector is changing. The demand for, and flow of, data is increasing.
Stay informed about all IT and consultancy developments.
Curious how other organizations experience working with Ctac?
Increase your knowledge with interesting whitepapers and infographics.
An overview of live events and webinars.
Watch interesting IT discussions in our talk show.
An overview of our financial press releases.
Unified Commerce Expert
The retail world never stands still, and the boundaries between the physical and digital worlds are blurring. As a result, the number of sales channels is increasing rapidly – and with that comes the need to stand out from the crowd. As a company, you want to stay one step ahead of the competition and provide your customers with a frictionless customer journey any time, any place, anywhere. This starts with getting to know your customers. Only after you have acquired a 360° view of your customer base will you know how to serve it best. At Ctac, we help you get to know your customers and provide the best possible customer journey.
Whether it’s setting up master data or your checkout application, or working on all the other processes and applications across your omnichannel landscape, at Ctac we have all the disciplines in-house needed to streamline and improve your sales journey. We can use Predictive Analytics to distil value from your ever-expanding pool of data. We can leverage our SAP knowledge to offer ERP solutions, and use inriver PIM to create a world-class online shopping experience with real-time information across all the sales channels. We also improve your customers’ experience with our Pricing & Promotion Engine, the XV Retail Suite, Omni Customer Loyalty and the Floating Basket.
As a trusted adviser, we work alongside you and pool our pragmatic IT knowledge with our dynamic retail knowledge. By combining our expertise in customer engagement, back-office optimisation, returns management, pricing, warehouse management and supply chain optimisation, we can ensure that you always meet your customers’ expectations.
With Unified Commerce, you can ensure that your customers have a consistent shopping experience no matter which channel they choose. This involves working with several systems, including a POS solution, online shop, ERP, CRM and integration into a marketplace. At Ctac, we apply the Unified Commerce by Design principle to our work, where we look for full integration of all the sales channels in your business. This enables you to manage all the channels and data from a single centralised platform, and your customers enjoy a seamless shopping experience.
"Ctac updated Action's point-of-sale (POS) system, our loyalty platform and the supporting infrastructure."
Martin van Dijk, Manager IT delivery at ActionConsistent sales prices across every sales channel. The Pricing & Promotion Engine calculates prices and promotions in real time and suggests the best deal.
XVCollect, enrich and publish your product data quickly and easily. With inriver PIM, you always have data in real time in every sales channel.
Inriver PIMTurn your customers into devoted fans. With Omni Customer Loyalty, you can easily roll out a loyalty programme that puts your customers first.
XVCreate cross-channel and cross-device journeys for customers with their personal shopping carts. We integrate all your different systems using the Floating Basket.
XVCustomers expect a flexible and fast returns process. Keep things simple for yourself and your customers with smart organisation of your logistics and financial processes.
SAP S/4HANACybercrime, hackers, data theft and sabotage can cause a great deal of damage. Ctac helps you keep your systems and data secure.
Cyber Security
Three Belgian Jumbo branches are now running on SAP S/4HANA. With our help, Jumbo employees can now build all their financial and logistics reports themselves and gain better understanding via Embedded Analytics.
We at Ctac are your partner in the retail industry. With our knowledge of ERP, Unified Commerce, our own XV Retail Suite POS system, and products such as a Pricing & Promotion Engine, Omni Customer Loyalty and the Floating Basket, we can set up the ideal customer journey for your customers, and a seamless sales experience for you. And with our broad SAP knowledge and expertise, we implement products such as SAP S/4HANA and SAP EWM to improve the systems in your retail business.
