IT and Retail, how can you help with the optimal customer experience from IT?
Discover how INNO enhanced their customer experience by offering an optimal customer journey and how this is facilitated from IT. An optimal customer experience; anytime, anyplace, anywhere starts with a complete picture of your customer base. So you can offer a personalized experience.
During this exclusive event on September 26, we will bring together a select group of retailers and INNO will share their experience. We will also discuss some trends regarding customer segmentation and personalization. What trends do we see and how can you maximize customer loyalty? What is the role of IT in this?
What can you expect?
13:30-14:00 Reception and walk-in time
14:00 – 14:30 Intro CTAC and Inno
14:30 – 15:00: Customer Case Inno: omnichannel track
15:00 – 15:30: break and networking
15:30 – 16:30: Round table: customer segmentation and personalization in retail
When: September 26, 2024
Where: Londerzeel
