Potatoes are not only delicious – they are also packed with useful nutrients. Royal Avebe knows this like no other. Avebe uses SAP systems to get the most out of its potatoes. Ctac supports the company with hosting services and the technical management of its SAP landscape.
Avebe
ERP, Manufacturing
3
SAP ECC
SAP ECCManufacturing
ManufacturingTechnical application management
Switching to SAP S/4HANAThe challenge
No SAP management concerns
Avebe’s main administrative business processes run on SAP ECC. Consequently, it is extremely important that SAP never fails. Good hosting and technical management of the SAP landscape are essential. Avebe ICT Director Gijs Bleeker and Functional Application Support Manager Tom Wassink explain how Ctac helps them achieve this.
Bleeker: “Before 2011, another company looked after our hosting and technical SAP management. We felt like we were just a number to them, and we didn’t get the service we were looking for. We also wanted more flexible costs that would adapt to our usage. We didn’t want to have to worry about anything to do with hosting or technical application management.”
The solution
Flexibility in hosting and technical application management
Bleeker explains that after some serious research into possible new management partners, Avebe eventually chose Ctac. “Ctac offered the best combination of service, price and flexibility. We can now easily upscale or downscale our hosting depending on our use. We can also discuss other issues with them, such as master data management, reporting and integration. Ctac takes care of all the hosting and technical application management work. The installation of changes, upgrades, patches and add-ons, facilitating connectivity with other applications… Ctac also guarantees the landscape’s performance and stability. Our production is continuous, so SAP has to be constantly online. That is now the case. It’s a matter of course, like water from a tap. We never get any questions from the business about performance. That in itself says a great deal.”
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