The manufacturing industry is changing rapidly. Keeping up with developments is not always easy, as it requires a certain degree of digital flexibility. Is it a problem? Not with the SAP Business Technology Platform. This Swiss army knife offers a wide range of tools that enable manufacturing companies to boost their digital transformation. This blog post explains how.
The manufacturing industry is changing.
Several major trends are increasingly affecting manufacturing companies.
First of all, customers are changing. They now expect products that meet their exact needs. They also want their products to be very affordable and delivered in a highly personal way. You need to offer customisation, give your customers an unbeatable experience and introduce new checkout models.
At the same time, everything and everyone is going digital. Digital is the new standard. This calls for new ways with which your customers can interact with you. It may also require new ways for consumers to interact with you and your products. Manufacturing companies want to give their customers more and more real-time insight into elements such as order status, delivery time, invoice status and sustainability.
And as if these trends weren’t enough on their own, the manufacturing industry is going through several other developments. For example, manufacturing companies are finding it increasingly challenging to find qualified personnel. The coronavirus pandemic and subsequent conflict in Eastern Europe have also shown how unstable and unreliable some of our supply chains were.
Responding to change requires a flexible system.
With margins shrinking and complexity continuing to grow, manufacturing companies are expected to deliver affordable, personalised solutions that are best sold as a service and are combined with an unbeatable customer experience.
Dealing with all these developments requires a proper digital transformation for most manufacturing companies. That is because rigid, inflexible systems generally don’t allow for smooth innovations or efficient change responses.
Manufacturing companies that opt for SAP are now more likely than ever before to successfully tackle such a transformation. The secret? The SAP Business Technology Platform (BTP). SAP BTP offers these companies a comprehensive digital toolbox that makes their lives much easier.